5 Questions to Ask Your New Veterinary Software Provider

Choosing new veterinary practice management software? Watch this!

Is Your Veterinary Software Helping or Holding You Back?

Is your veterinary practice management software helping or hindering you from keeping up with demand?

The Sky's the Limit: What Cloud Technology Means for Veterinary Practices

Discover the benefits that come with life in the cloud.

Too Busy to Update Your Veterinary Software?

Now might be the perfect time!

Top Tech Tips To Calm Your Chaotic Practice

In this 60-minute webinar, we look at pet parents’ changing relationship with technology and discuss solutions you can implement now to make your clients happier, your staff more productive, and every day more streamlined and stress-free.

Head in the Clouds

What's New with Neo: May 2023

Our May Team Neo webinar showcased over 40 tips and tricks from super-users, and the Neo team shared updates on the new Neo Consultation page, upcoming integrations, and a peek into the Neo product pipeline.

Pro Tips for Training

When your practice is at its busiest, is there clarity on who does what—or confusion because staff lack the training or confidence to perform key tasks?

Continuous Improvement in the Veterinary Practice

In a busy practice, initiating large-scale workflow changes or resolutions to practice-wide problems can be especially challenging or risky, as initiatives fail to take hold, worsen the existing issue, compromise team morale, or altogether miss the mark. However, fostering continuous improvement by implementing small, strategic, measurable changes can transform frustration and inefficiency into one of self-sustaining success.

Mobile Apps for Pet Owners: Enhancing Communication and Care

Veterinary practice mobile apps are increasingly becoming indispensable tools for clients and the entire veterinary team. Mobile apps streamline veterinary-client communications and empower clients by placing their pet’s health data and relevant actions in the palms of their hands.

Soliciting and Acting on Client Feedback = A More Successful Practice

Veterinary practices must continually grow, update, and improve to meet the modern pet owner’s evolving needs. Fortunately, no guesswork is required—this can be achieved by soliciting and implementing client feedback. Your clients can identify the weaknesses and strengths of your practice dynamic and your team’s performance, and you can use their feedback to fine-tune the client and patient experience, deliver better care, and strengthen your reputation.

Tales from the Frontline: Difficult Conversations - How to Have Them and Live with Them

Many conversations are unnerving and stressful for veterans of the field. How do we have these conversations in a way that expresses our concerns or pass on bad news without it becoming something we dread doing?

2-Doctor Practice on Enchanted Island Trades DVMAX for Neo

When Hurricane Maria forced the co-owners of Miramar Animal Hospital to go without DVMAX for days on end, they decided they needed a better contingency plan than paper and pens. Knowing cloud-based software can be accessed even when the power goes out, the pair investigated their options.

How did Neo help a busy practice save money AND see 30% more patients?

Is “Should I stay or should I go?” about breaking up with your veterinary software? Ask Enrika Hinojosa. The practice manager at Edinburg-McAllen Veterinary Services, Enrika generally liked the popular software her practice used—until she had to invest in a new server and workstations.

7 Ways Neo Helps This Practice Manager Work More Efficiently

Valerie Papuga, CVBL, is here with seven ways IDEXX Neo helps her team at Evanston Animal Hospital spend less time on the computer so there’s more time for patients.

Single doctor start-up selects Neo for simplicity, support, and seamless integration

Dr. Whitney Dettmer's appreciation for her team takes many forms: from food, bonuses and thank-yous, to the tools and technology she equips them with. So, it makes sense that ease of use would be a top consideration when she was shopping for veterinary software.

The Complete Guide to Veterinary Marketing

In today’s competitive veterinary landscape, passion alone isn’t enough to guarantee business success -you’re going to need a marketing plan.

41 Social Media Ideas for Veterinary Practices

A critical part of your veterinary marketing strategy, social media allows you to reach new audiences, cultivate your relationships with existing clients, and strengthen your brand.

The Complete Guide to Veterinary Conferences

The world of veterinary medicine is constantly evolving. To stay on top of the latest developments and deliver the very best patient care possible, you need to be proactive about learning and up-skilling. That’s where veterinary conferences come in.

Starting a New Veterinary Practice: The Complete Guide

If you're doing your research on the dos and don’ts of starting a vet practice, congratulations! You’re embarking on an exciting, meaningful journey, one that few are brave enough to tackle.