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The case for veterinary membership plans

Most veterinary professionals are familiar with the barriers preventing pet owners from obtaining routine pet healthcare, including high prices and the perception that wellness services aren't necessary for seemingly healthy pets. Educating clients and providing better ways to pay for care can combat these issues.

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The Accidental Manager: A Survival Guide for New Leaders in Veterinary Medicine

Maybe practice management wasn’t part of your career plan, but suddenly you’re responsible for staffing, inventory, scheduling, and a million other daily decisions. And in between putting out fires and crossing off tasks, the self-doubt surfaces. Are you really the right one for the job? Can you succeed without formal training? Are there people who actually want to be managers?

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Stop the Bleed: 5 Ways to Eliminate Missed Billing in Your Pharmacy

Your appointment book is full. Your team is busy. But your bottom line is flat.

If this sounds familiar, the problem may be your pharmacy management.

From capturing charges to organizing your inventory through smart triggers, automated revenue capture strategies help you stop the bleed and keep your practice’s pulse strong.

Here are five ways to eliminate missed billing in your practice’s pharmacy.

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Double-Booking Disasters: How Your PIMS Should Be Protecting Your CSRs

Phones are ringing. Messages are flooding in. Three clients are on hold, and four are at the desk—two of them for the same time slot with the same veterinarian.

It’s too late to reschedule, so the team accommodates. But resources get stretched, time gets crunched, and everyone wants someone to blame.

That someone should be your software, not your staff.

Say goodbye to double-booking disasters with a PIMS that supports your team when things get stressful.

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The complete guide to veterinary payment solutions for practices in 2026

Veterinary payment processing has evolved from a simple card swipe into a broader ecosystem shaped by client expectations, financial workflows, and clinic operations within veterinary practices. As pet owners expect convenient and flexible ways to pay, practices need veterinary payment systems that reduce friction at checkout, support reliable cash flow, and ease the administrative burden on their teams.

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How to improve the veterinary client experience through payment flexibility

The checkout process is one of the most important parts of a veterinary visit. How clients pay for care matters almost as much as the care itself, and practices that prioritize payment flexibility build stronger client relationships, improve compliance, and drive long-term growth.

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Is Surcharging Right for My Practice? A Complete Guide for U.S. Practices

Are you looking for ways to manage rising costs while maintaining quality care for your patients? One option that's gaining attention is surcharging—but is it the right choice for your practice?

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Lessons From the Field: 4 Ways Neo Veterinary Software Can Address Real-Life Challenges

There’s no shortage of work to do in a veterinary clinic, but there is a shortage of time. As team members shift from patient care and charting to reminder calls and compliance tasks, they can become bogged down by the chaos of a typical day in the clinic.

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