Transform Your Practice with IDEXX Integrated Payments 

Looking for Cornerstone Integrated Payments?   Learn More

For FAQs on the Global Payments Email:  Look Here

Discover how to save your practice time and money and create a better staff and client experience - simply by having the right payment provider. 

 

  • Reduce human error and end-of-day reconciliation headaches  

  • Save time within every client interaction  

  • Cut down on no-shows and cancellations  

  • Simplify checkout for quick drop-ins like food or prescription pickups  

  • Increase client satisfaction and loyalty by offering more modern, flexible payment options 

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Have payments questions?

Check out our FAQs.

Adding integrated payments to your practice has far-reaching benefits for the entire veterinary team, your clients, and your practice’s bottom line. 

  • 60% fewer payment voids 

  • 56% fewer returns and reverse payment 

  • 55% fewer payment adjustments.*

* Data on File, IDEXX Laboratories, Inc., Westbrook Maine.

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Since integrating Neo with CardConnect last year we have seen a significant decrease in check out times and incorrect payment input. After signing on to use Neo integrated payments, it only took 3 days to receive our Clover devices.

The virtual appointment to set them up was easy and quick! The longest part of the entire call was getting the devices unboxed and charged. We were up and running with Neo Payments within 24 hours of receiving the devices! The hospital staff were all proficient at Neo Payments use after the first day.

Being able to send texted or emailed payment links has made a significant decrease in the amount of missed or late payments due to clients forgetting their wallets or taking payment over the phone. Overall, we're very happy to have integrated Neo Payments with CardConnect into our practice.

 
Katie Winchester, CVT, Veterinary Technician & Office Lead

Powder Mill Animal Hospital 

Timed trials of 50 transactions revealed an eye-opening trend:

  • The practices using a supported payment integration completed credit card transactions in as little as 4 seconds.**

  • This resulted in an opportunity to reduce checkout time by as much as 90%. 

  •  What’s more, in the time it took practices using disconnected payment solutions to process a single client transaction, those using a supported payment integration could check out 5 clients—or more. 

**Data on File, IDEXX Laboratories, Inc., Westbrook Maine.

 

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integrated payments

Read our guide:

“The 4-Second Checkout: How Integrated Payment Processing is Transforming Veterinary Practices” 

With IDEXX Integrated Payments, No More:

  • Double Data Entry: Can double the work required to process this payment type  

  • Manual Errors: Manual data entry is a top source of payment mistakes  

  • Slow Processing Time: Forces clients and staff to wait  

  • Reconciliation: Manual end-of-day reconciliation takes time and effort 

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“I’ve not had any issues with payments  not being recorded in Cornerstone since  we got Cornerstone Payments. It  saves  10 to 15 minutes at the end of the day, and  I never have to go back and double  check for human error.”​
Sophie Roberts
Office Manager

Animal House Veterinary Hospital
“We love Neo Payments.  It makes the  payment process so much easier (...) it sends the payment to  the credit card terminal and then as  soon as payment is received it marks  it as paid.  At the end of the  day  we  do not have to worry about batch  processing.”​
Lori Anthony
Practice Manager

Family Pet Health Center

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