Transform Your Practice with IDEXX Integrated Payments 

Discover how to save your practice time and money and create a better staff and client experience - simply by having the right payment provider. 

  • Reduce human error and end-of-day reconciliation headaches  

  • Save time within every client interaction  

  • Cut down on no-shows and cancellations  

  • Simplify checkout for quick drop-ins like food or prescription pickups  

  • Increase client satisfaction and loyalty by offering more modern, flexible payment options 

Adding integrated payments to your practice has far-reaching benefits for the entire veterinary team, your clients, and your practice’s bottom line. 

  • 60% fewer payment voids 

  • 56% fewer returns and reverse payment 

  • 55% fewer payment adjustments.*

* Data on File, IDEXX Laboratories, Inc., Westbrook Maine.

Timed trials of 50 transactions revealed an eye-opening trend:

  • The practices using a supported payment integration completed credit card transactions in as little as 4 seconds.**

  • This resulted in an opportunity to reduce checkout time by as much as 90%. 

  •  What’s more, in the time it took practices using disconnected payment solutions to process a single client transaction, those using a supported payment integration could check out 5 clients—or more. 

**Data on File, IDEXX Laboratories, Inc., Westbrook Maine.

integrated payments

With IDEXX Integrated Payments, No More:

  • Double Data Entry: Can double the work required to process this payment type  

  • Manual Errors: Manual data entry is a top source of payment mistakes  

  • Slow Processing Time: Forces clients and staff to wait  

  • Reconciliation: Manual end-of-day reconciliation takes time and effort 

“I’ve not had any issues with payments  not being recorded in Cornerstone since  we got Cornerstone Payments. It  saves  10 to 15 minutes at the end of the day, and  I never have to go back and double  check for human error.”​
“We love Neo Payments.  It makes the  payment process so much easier (...) it sends the payment to  the credit card terminal and then as  soon as payment is received it marks  it as paid.  At the end of the  day  we  do not have to worry about batch  processing.”​

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