Inspiring effective client engagement through technology.
The modern pet owner expects a convenient and seamless service experience that extends far beyond their in-clinic visits. Engaging clients electronically is no longer a "wish list" item—technology to build pet owner loyalty is a pillar to a practice's success.
Most veterinary software lacks the pet owner engagement capabilities necessary to impact practice efficiency and client satisfaction, requiring leaders to purchase standalone products that fail to integrate with their practice management software. Team members are left toggling between windows and manually entering data to complete daily tasks, reducing efficiency and impacting morale.
Client communications platforms that integrate seamlessly with your practice management software provides everything veterinary professionals need to eliminate the difficulties associated with piecemeal technology. A full suite of integrated features at your team's fingertips offers clients effortless access to the practice and empowers team members to create meaningful and lasting client relationships.
How can an integrated client engagement solution benefit your practice?
Save time
Automate schedule management, confirmations, and other time-consuming administrative tasks to improve efficiency.
Simplify tasks
Eliminate redundancies and errors that stem from manual data entry with true product integration.
Boost morale
Reduce time spent on repetitive tasks and give employees more time to spend caring for clients and patients in meaningful ways.
Reduce no-shows
Minimize last-minute no-shows and cancellations, improve schedule predictability, and drive revenue with convenient confirmation options.
Improve compliance
Prime clients to accept recommendations with electronic reminders and automatic pre-appointment communications.
Drive loyalty
Develop deeper client connections and encourage return visits by keeping communication lines open between appointments.
Ready to streamline client engagement?
Say "hello" to Vello, a seamlessly integrated client communications platform built for IDEXX practice management software.
Client engagement resources