Client engagement platform

Meet Vello

Vello streamlines the way you connect with pet owners through a single experience built for ezyVet, Neo, and Cornerstone practice management software. Unlock efficiencies in your veterinary practice with tools that improve pet owner compliance and reduce no-shows, foster productive conversations, and reduce time spent on the phone.

Vello UI

More visits. Better visits. 


reduction in no-show appointment rate1

Client communications, streamlined. 

Vello cuts through the chaos before, during, and after the visit. Meet Morgan at Animal Care Clinic and see how Vello transforms her workday. 

Built for IDEXX practice management software

Check out how Vello works with your preferred IDEXX practice management solution. 

“The wellness checklist is an excellent addition to our reminders. We've activated the blood work recommendation and are delighted that some of our clients have actively engaged with it.”
“The automated reminders were a game-changer for us.”

Want to learn more? 

Speak with an IDEXX Veterinary Software representative to see how switching to IDEXX practice management software and/or adding Vello can streamline client engagement in your practice.  


  1. Data on file at IDEXX Laboratories, Inc. Westbrook, Maine, USA. Practice N = 24 Neo beta practices. Appointment N = 150,500. 6 months pre-Vello integration versus 6 months post-Vello integration. Includes all practice visits/appointments. Individual results will vary.