Video: More Cases, More Chaos? 5 Ways Neo Helps Manage An Increased Patient Load

Struggling with an uptick in appointments, increased workloads, staff burnout and frustrated clients?  

Neo can help! 

“Neo has been instrumental in making some sense out of the chaos caused by... the increased number of pets.” - Dr. Lori Scappino 

Client Portal  

A self-serve option allowing clients to: 

• View their pet’s records 

• Book their own appointments  

• Update their contact information  

Procedural Templates  

“Templatized procedural forms and surgery reports free up another 10-15 hours per week.” - Dr. Matt Cantrell 

SMS Status Updates  

Allow your team to:  

• Automatically update owners  

• Customize reminders  

• Send individual or group messages to clients 

Diagnostic Integration  

“All you have to do is call up the patient record and the ordering of the test… (results) go directly to the reference lab and there’s fewer pieces of paper around for mistakes to be made.” - Dr. Lori Scappino 

Neo Integrated Payments 

• Creates a faster check out experience 

• Eliminates costly transposition errors  

• Reconcile daily receipts up to 50% faster 

Have questions about how Neo could work for your practice? Book a demo today!