Video: Changing Veterinary Software: Is it as Scary as Everyone Thinks It Is?

When you own a veterinary practice, implementing any change can be a challenge.

And for some people the thought of switching practice management software seems like the scariest change of all. 

Veterinary professionals who have suffered through a negative software switch expect that it will be just as disruptive the next time. They worry that the transition will be long, and drawn-out, requiring them to shut down the practice for days on end—sacrificing revenue as well as crucial time with patients.  

Then there's onboarding and data conversion. How much will that cost? What exactly is involved? And what if we lose our precious patient data? 

And veterinarians aren't the only ones wary of switching their software: their staff may worry about training on an unfamiliar system—not to mention how that could affect their ability to care for patients. 

It’s no wonder that many veterinary teams stick with the software they know, and all the headaches, errors, and time-wasting manual processes that go with it. 

But guess what: With IDEXX Neo, all those expectations can change. That's right: the reality of switching to new software can be a positive experience for you, your staff and your clients. Here's why. 

Neo practices are typically up and running in days, not months., thanks to a carefully executed data conversion done by one of the most experienced teams in the business.  

Your team can count on built-in role-based training that guides each of them through Neo so they can quickly get comfortable with parts of the software that are essential for their jobs. They'll quickly forget about the complex and clunky software of the past when they discover the “brilliantly simple” veterinary software that’s as easy and intuitive to use as many social media platforms. 

Neo's "brilliantly simple" concept doesn’t just apply to our software, it extends to pricing as well. Costs for setup and training are straightforward, with no surprise fees. And Neo's subscription pricing helps you immediately cut practice management software costs, without sacrificing essentials. 

Switching your software doesn't need to be scary. In fact, it can be fun! Find out how with Neo.