Blog

Veterinary Software: 5 Trends To Watch in 2022

Written by Samantha Walker, RVT
Changing veterinary software

In 2022, the veterinary field continues to adapt to our changing culture and economy. Veterinary software empowers and streamlines much of the necessary adaptation. 

Look out for these five trends in the field. They might just elevate your practice this year.   

1. AI Elevates Veterinary Diagnostics 

In the field of veterinary medicine, AI-driven diagnostic analyzers offer useful clinical insights.  

Some analyzers specifically identify certain cell types, like blood cells, which streamline the diagnosis of bloodborne pathogens or cancers in pets. AI programs have access and training on massive datasets. 

With these sets of samples for comparison, they can recognize patterns and offer clinical decision support. 

These programs empower veterinarians to make the right diagnosis quickly.  

2. More Clients Opt for Telemedicine 

Telemedicine lets people take their pets to the vet from the comfort of their own homes. As more companies branch out with telemedical appointment software, more pet parents look for practices that offer virtual appointments. 

The best veterinary software for telemedicine is fast, safe, and secure. People want to make same-day virtual appointments—particularly when they don't know whether their pet's issue is serious or not. 

Telemedicine software also offers features like appointment reminders over text that make it easy for patients to keep track of their schedules. 

On the practice's side of things, there are more options than ever to optimize telemedical appointments for scribes, record-keeping, and practice management system integration.  

3. Greater Professional Opportunities for Vet Techs, Staff 

Practices will elevate the role of veterinary technicians and staff members in 2022. 

Continued professional development improves employee satisfaction. Trained professionals want to use their skillsets throughout the workday. 

Veterinary practices increasingly build their reputation on great staff. Retaining and promoting that staff is critical. 

But, veterinary technicians are not monolithic. In 2022, veterinary professionals are more likely to pursue personalized goals, including: 

  • Freelancing 

  • Greater work/life balance 

  • Working from home 

  • Continued education opportunities 

4. Veterinary Software: Cloud-Based Practice Management Systems Evolve 

In 2022, veterinary practices will continue making the switch from server-based models to cloud-based models. Cloud-based data storage makes it easier to scale your practice. 

Practice management system software is typically built for the cloud. These programs are often easy to learn. They're also easy to integrate into other management tools. 

The parallel evolution of cloud and management system technology takes veterinary practices to the next level. It enables: 

  • Better client acquisition strategies 

  • Smarter marketing 

  • Effective CRM software 

5. Practices Are More Selective About Clients 

In 2022, veterinary practices are better able to target ideal clients. Targeted marketing strategies are more accessible, even to small practices. 

This makes it easier to fire bad clients. 

The question of when to fire a "toxic" client isn't new. But the AAHA notes that this year, firing bad customers isn't just a smart idea. It ought to be part of a clinic's overall strategy.  

2022 is the year veterinary practices realize how critical boundaries are. Fire one toxic client, and you'll keep ten good ones. Not to mention, it's easier to retain staff when they know they won't have to deal with a customer's toxicity at work.  

Better Healthcare For Pets in 2022 and Beyond 

Veterinary software has the potential to make your practice better for everyone. Help your patients, employees, and customers thrive this year—and for many years to come. 

Book a chat with an IDEXX software expert to learn how our cloud software can help your practice.