Case Study | IDEXX Software

Case Studies

Established Downtown Pet Hospital Boosts Compliance and Client Engagement with Vello - A Case Study

Downtown Pet Hospital, a thriving five-doctor general practice in Orlando, Florida, has been using Neo as their practice management system since 2016. As the practice grew, they sought a way to automate and enhance client engagement, particularly around appointment reminders and preventive care compliance.

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Case Studies

2-Doctor Practice on Enchanted Island Trades DVMAX for Neo

When Hurricane Maria forced the co-owners of Miramar Animal Hospital to go without DVMAX for days on end, they decided they needed a better contingency plan than paper and pens. Knowing cloud-based software can be accessed even when the power goes out, the pair investigated their options.

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Case Studies

How did Neo help a busy practice save money AND see 30% more patients?

Is “Should I stay or should I go?” about breaking up with your veterinary software? Ask Enrika Hinojosa. The practice manager at Edinburg-McAllen Veterinary Services, Enrika generally liked the popular software her practice used—until she had to invest in a new server and workstations.

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Case Studies

7 Ways Neo Helps This Practice Manager Work More Efficiently

Valerie Papuga, CVBL, is here with seven ways IDEXX Neo helps her team at Evanston Animal Hospital spend less time on the computer so there’s more time for patients.

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Case Studies

Single doctor start-up selects Neo for simplicity, support, and seamless integration

Dr. Whitney Dettmer's appreciation for her team takes many forms: from food, bonuses and thank-yous, to the tools and technology she equips them with. So, it makes sense that ease of use would be a top consideration when she was shopping for veterinary software.

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How switching to Neo helped this practice sing a new tune

The passion for making pets, clients and staff feel cared for is baked into Family Pet Health Center’s DNA. And it helps explain why Lori Anthony chose a software that makes her feel like she’s part of the family.

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Case Studies

Why Was Neo the Best Veterinary Practice Management Software for this Startup?

Choosing the best veterinary PIMS for a unique practice group.

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Case Studies

Why Was Neo The Right Software For This Three-Doctor Veterinary Practice?

How Neo helped this practice keep up with the times.

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