Otto + Cornerstone Integration

 

What is it?  

Otto (previously Televet) provides technology solutions to veterinary clinics that improve workflow efficiency and enable improved communication between staff and patients. The Otto platform enables smoother management of curbside appointments, telemedicine, scheduling, forms, and more. Now, veterinary clinics can use a modern workflow platform to provide the latest in professional care. Otto integrates seamlessly into existing Practice Management Systems in under one hour, with unlimited live support.

  • Client consultations can be created within Otto by looking up clients in Cornerstone by name
  • Easy set up of patient account within Otto through a custom link, which also works as the email invite for the client
  • Easy syncing of Otto appointments to the Cornerstone dashboard calendar
  • Submission of consultation summary and details from Otto to the patient’s clinical record in Cornerstone. This will show under the appointment’s ‘Presenting Problems’ with a link to begin virtual consultation in Otto.
  • Once the virtual consult is complete on Otto, consult details can be set to be sent to Cornerstone's Physical Exam tab found in the patient's clinical record.
  • Practices have the option to capture consult activity (pictures, video and, chat messages) as a PDF to be saved in the Attachment tab of the patient's clinical record.

 

What the Otto + Cornerstone Integration can do for you 

  • Invite clients from Cornerstone
    • Look up Cornerstone clients from within the Otto platform for quick and easy invite and consultations creation.
  • Sync appointments
    • Track appointments in both systems where summary of the consultation will be included in Cornerstone's Presenting Problems section, along with a link to open the virtual consult in Otto.
  • Send consultation details
    • Easily access consult notes and records within Cornerstone's clinical record for future reference.
  • Own the communication
    • Choose when and how you want to communicate with clients, through video, phone, or text. Easily keep track of all your conversations and consultation notes in one place.
  • Stop the back and forth
    • Create custom workflows by consultation type. Keep both your team and clients in the loop throughout the appointment, creating a win-win experience for everyone.
  • Establish your virtual hours
    • Have better control of online availability and when clients can book.