Customer Radar + ezyVet Integration
What is it?
What the Customer Radar + ezyVet integration can do for you
- Instant feedback for practice improvement
- Customer Radar automatically invites customers to provide feedback one hour after their appointment. Get instant insight into what customers liked about your practice or what could be improved.
- Never lose an unhappy customer
- Customer Radar sends an email notification to you the moment your customer provides feedback - allowing you to easily get in touch if necessary.
- Close the loop on customer feedback
- Communicate privately with your customer from within your dashboard. You can respond to customers using a selection of templates, leave internal notes and close feedback tickets.
- Grow your Google Reviews automatically
- After customers have given feedback, Customer Radar automatically invites them to leave a review. This helps more potential customers find you online as more reviews are generated.
- Measure customer satisfaction
- Measure, monitor, and manage your customer experience with ease with live Net Promoter Score benchmarking and trend tracking.
- Make it easy for your customers
- Your customers answer two quick questions - how likely they are to recommend your clinic, as well as providing a comment on why they gave that rating.