VDC Software Toolkit
Your diagnostic conversation
is already the software conversation.
is already the software conversation.
VDCs don't need to become software experts. This toolkit gives you the bridge — from the diagnostic work you already do, to the software conversation that makes that work more valuable.
Every time you place an analyzer or recommend a reference lab panel, the practice has a new data flow. The question is always: where does that data go, and how much manual work does it create? That question is your opening.
The Bridge
Select the diagnostic product you just discussed. Get the exact conversation opener, the pain to surface, and the natural ask.
Start here
Workflow Discovery
Quick practice workflow assessment. Generates a visual map showing current state vs. optimized — with IDEXX products named on every gap.
In-practice
ROI Estimator
Three inputs. Real numbers. Show a practice exactly how much time and revenue is on the table — in under two minutes.
Show impact
Playbook
Objection responses organized by type, plus a quick-reference product guide at the depth you need — not a feature list.
Field ready
What did you discuss?
In-House Diagnostics
Reference Labs
Imaging
Preventive Care
Workflow Discovery
Current State Snapshot
Quick answers, real map. Fills in as you go — show the practice what their workflow looks like right now.
Practice Setup — tell me about this practice first
Current PIMS
Their practice management software today
Currently using Vello?
Any part of it — reminders, messaging, etc.
IDEXX diagnostic products already in place
Select everything they have — even if it's not connected yet
ROI Estimator
What's it actually worth?
Put in a few real numbers. Show the practice what inefficiency is costing them — in time and revenue — right now.
Appointments per week
Across all vets
No-shows or last-minute cancellations per month
Best estimate
In-house lab tests per month
Catalyst, ProCyte, SediVue combined
Average appointment revenue
Including diagnostics and treatment
Current automation level
Estimated Monthly Impact
Directional estimates based on typical improvement rates
Staff time saved on manual lab entryAt avg. 4 min/result, eliminated by analyzer integration
0
hrs/month
Revenue recovered from no-show reductionAutomated reminders typically reduce no-shows 20–30%
$0
per month
Front desk hours freed from manual outreachReminders, confirmations, follow-up calls
0
hrs/month
Additional wellness visits from care promptingCareScore / Recommended Care, typical 10–15% lift
0
visits/month
Estimated Annual Value
$0
These are directional estimates, not guarantees. Results vary by practice configuration and baseline. Useful as a conversation starter — not a contractual projection.
Objections
Product Guide